Services: External Transport Manager – Grey Operators

A grey OCRS score is unreasonably viewed as a bad thing. It’s not that you are a bad operator, its just that the DVSA don’t know what type of operator you are because you are new.

Most grey operators are new start owner/driver businesses or small hauliers starting out. Its a great time to take on an external transport manager because we can work together with you to set out the route to green OCRS from the foundations. So if you are starting out on your own, speak to us today to get the benefits of our experience and start out as you mean to go on.

We will handle your maintenance planning, from the selection of your maintenance provider through to recommending and implementing your planned maintenance intervals and programme. Your supplier will deal directly with us so you don’t get distracted out on the road. We will call you at least a week ahead of inspections and at least a month ahead of annual testing to find out convenient ways of making your PMI booking, then handle all the planning with your provider so that you just drop off the truck and go enjoy your weekly rest.

Tachograph downloading and analysis are vital to the operation of your business and we take the strain out of this too. We will advise on the right equipment, help with applying for a company card, train you in the correct ways to go about downloading your data and uploading it to your tacho analysis software and then manage the reporting and record keeping required by Operator Licensing. Of course we will involve you in every step of the process so you learn how to do it yourself if you later decide to appoint an internal manager, or go on the CPC course yourself, but you can just leave it all to us and we will ensure your records are compliant from a single truck up to a fleet.

We will arrange face to face meetings on a regular basis to ensure everything is going well. We can come to you, or you can come to our offices, (and our great coffee machines) for regular updates and training.

OCRS Management is vital to achieving green standard and it comes from a proactive maintenance and defect reporting system, careful review of all reported defect and management of planned maintenance reporting. Its all about spotting a problem starting before it becomes an actionable issue. We work with you and your chosen maintenance providers to ensure that your first time MOT pass rate is as high as possible and that roadside encounters with the DVSA are trouble free.

The government loves records, paper upon paper to prove everything has been done. Record keeping is therefore vitally important to maintaining your green OCRS standard. We maintain a full backup of your maintenance and tachograph records in our offices in Sheffield meaning that the DVSA can come to us for inspections rather than to you, and also that in the event that your records are lost or damaged, we can provide a copy so you never don’t have the bit of paper that the DVSA need.

We can also arrange a scan and cloud store service so that you can access your records from any internet enabled device at any time. Cloud storage is provided by selected services and all have the guarantee of multiple site servers meaning if one goes down, your data is available from other sites in the company. 0% downtime and 100% safe. Data security is also important so we carefully select our cloud storage partners based on uptime guarantees and the strength of their cyber defenses.

Unlike many external transport manager providers we don’t automatically assume the worst. Our pricing for a grey operator matches that for an amber OCRS score because we know that it’s not your fault you’ve not been pulled over yet, and you can’t get off grey until you’ve been both MOT’d and stopped at the roadside.


£250 + VAT



Maintenance Planning and Management

Defect Management

Tachograph Analysis and Reporting

Monthly Site Vists and Vehicle Audits

On Call Advice 7 Days a Week

Consumables Ordering and Supply*

Target Green OCRS Management

New Operator Advice Service